The IT Value Network: From IT Investment to Stakeholder Value

Learn to measure and manage the real value of IT investment and spending

IT investments are becoming more than just business enablers or assets on the books; they provide capability that can drive the business. Thought leadership should migrate towards information investment, getting a bigger bang for the buck from the 'I' in IT and from the 'I' in CIO.

Your organization needs a new kind of IT investment management system, built to optimize the IT value-creation of the company network. Just looking at financial or accounting measures of value is a short-term focus and a lag indicator, while focusing on productivity measures does nothing for the intangible value and intellectual capital generated.

The IT Value Network: From IT Investment to Stakeholder Economic Value incorporates new emerging decision support methods, such as real options, which are considered to complement traditional financial measures. Organizational and informational economic based techniques are also incorporated to manage and assess IT investments, including the balanced scorecard (BSC), and investment and portfolio management; in addition to coverage of IT key performance indicators and competitive benchmarking.

The IT Value Network:

• Provides a proven framework to unlock and realize IT value, which bridges the value gap between the CIO and business partners, especially the CFO and the Board
• Shows how value needs to be triangulated with other stakeholder/scorecard measures
• Provides a six degrees of IT value model and maturity model for managing IT investment
• Includes cases and implementation guidance making the methodology easy to apply

In the current economic climate, the tendency is to focus IT investments on short-term profitability. The IT Value Network offers a forward-looking perspective, challenging you to align IT spending more effectively to the company business strategy, value system, and the business network, for sustained competitive advantage or network advantage.

How much should management care about IT investment and value? A lot. Many managers see IT as just a necessity of doing business or business enabler, not a powerful capability that can drive the business. The truth is, your organization won't see optimal results without effective IT value-based management. It's time to get the most bang from your IT buck.

Strategic and forward-looking, The IT Value Network: From IT Investment to Stakeholder Value offers an innovative perspective, challenging you to align IT spending more effectively to your company's business strategy, value system, and the business network for sustained competitive and network advantage.

A true road map for value-creation, realizing bottom-line dollars and intellectual capital, The IT Value Network: From IT Investment to Stakeholder Value reveals:

• A proven framework to unlock and realize IT value, bridging the value gap between the CIO and business partners, especially the CFO and the board
• How value needs to be triangulated using various financial-based and organization-based measures, applying the IT value index scorecard and the IT value portfolio
• Six degrees of IT value management to maximize stakeholder economic value
• Case studies demonstrating how four companies in the banking, financial, retail, and high-tech/telecommunications industries realized IT value
• IT value maturity model, checklist, and toolkit for easy implementation

Maximize stakeholder economic value. Gain sustained competitive advantage or network advantage from IT investment and spending. Lead your entire organization to new realms of success in today's challenging economic climate, through the visionary methods and techniques found in The IT Value Network: From IT Investment to Stakeholder Value.
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ISBN-10: 0470422793
ISBN-13: 978-0470422793

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How to Lead: What You Actually Need to Do to Manage & Succeed

What you actually need todo to manage, lead and succeed There has been a long search for the alchemy of leadership; we all want to find the elusive pixie dust that we can sprinkle on ourselves to turn us into glittering leaders. Few of us, however, are likely to become the ideal mix of Nelson Mandela and Lord Nelson. Instead we need something simple and practical. How To Lead cuts through all the daunting hero talk. It is a practical guide that shows how you can develop the skills and behaviours to succeed as a leader at every level of the organisation. This book is based on original research into over 70 of the world's best, and one or two of the world's worst, organisations. It identifies how the rules of success and survival change at each level of the organisation. It also identifies 36 practical skills that leaders have to learn, and shows how you can develop those skills. With new sections on hiring and firing, dealing with the awkward squad and coaching for success, this second edition is your ultimate guide on how to lead and succeed. How To Lead does not guarantee that you will become a charismatic superhero. But it does load the dice in favour of you becoming an effective leader in your organisation. "How great to have a book that does not make leadership like climbing Mt Impossible, but brings it to within the compass of everyday achievement. A wonderfully clear, engaging, detailed and practical book." Prof Nigel Nicholson, London Business School; author of Managing the Human Animal

What you actually need to do to manage, lead and succeed

There has been a long search for the alchemy of leadership; we all want to find the elusive pixie dust that we can sprinkle on ourselves to turn us into glittering leaders. Few of us, however, are likely to become the ideal mix of Nelson Mandela and Lord Nelson. Instead we need something simple and practical.

How to Lead is based on original research into over 70 of the world’s best, and a few of the world’s worst, organisations. It cuts through all the daunting hero talk and shows you, in real terms, how to develop the skills and behaviours to succeed as a leader.
With new sections on hiring and firing, dealing with the awkward squad and coaching for success, this second edition is your ultimate guide on how to lead and succeed.

BN-10: 027372150X
ISBN-13: 978-0273721505


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The Six Sigma Handbook, Third Edition

The authoritative classic--revised and updated for today's Six Sigma practitioners

Whether you want to further your Six Sigma training to achieve a Black or Green Belt or you are totally new to the quality-management strategy, you need reliable guidance. The Six Sigma Handbook, Third Edition shows you, step by step, how to integrate this profitable approach into your company's culture.

Co-written by an award-winning contributor to the practice of quality management and a successful Six Sigma trainer, this hands-on guide features:

• Cutting-edge, Lean Six Sigma concepts integrated throughout
• Completely revised material focused on project objectives
• Updated and expanded problem-solving examples using Excel and Minitab
• A streamlined format that puts proven practices at your fingertips

The Six Sigma Handbook, Third Edition is the only comprehensive reference you need to make Six Sigma work for your company. The book explains how to organize for Six Sigma, how to use customer requirements to drive strategy and operations, how to carry out successful project management, and more. Learn all the management responsibilities and actions necessary for a successful deployment, as well as how to:

• Dramatically improve products and processes using DMAIC and DMADV
• Use Design for Six Sigma to create innovative products and processes
• Incorporate lean, problem-solving, and statistical techniques within the Six Sigma methodology
• Avoid common pitfalls during implementation

Six Sigma has evolved with the changing global economy, and The Six Sigma Handbook, Third Edition is your key to ensuring that your company realizes significant gains in quality, productivity, and sales in today's business climate.
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ISBN-10: 0071623388
ISBN-13: 978-0071623384

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The Human Side of Outsourcing: Psychological Theory and Management Practice

Outsourcing is now a strategic choice for many companies and a continuing issue for managers and consultants. The transfer, negotiation and ongoing management of outsourced contracts all demand a great deal of people management. Yet, while the implications for those directly affected may be numerous and wide-ranging, very little has been written on how to sensitively and successfully manage the transfer of such individuals – along with the emotional needs of those left behind.


This book considers The Human Side of Outsourcing, integrating theory and practice to offer state-of-the-art advice for those responsible for implementation in the field along with insightful analysis for researchers and students of work psychology. Examining problems and solutions from employee and employer perspectives, Stephanie J. Morgan provides an in-depth study of the psychological theory, management practice and level and type of support required to engage staff and improve outcomes. Real-world case studies illustrate all the key issues involved, along with their implications for HR, line management, organizational performance and employees themselves.

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ISBN-10: 0470718706
ISBN-13: 978-0470718704


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Managing Complex Technical Projects: A Systems Engineering Approach

This unique resource delivers complete, easy-to-understand coverage of the management of complex technical projects through systems engineering. Written for a wide spectrum of readers, from novices to experienced practitioners, the book holds the solution to delivering projects on time and within budget, avoiding the failures and inefficiencies of past efforts.

It provides you with a framework that encapsulates all areas of systems engineering, clearly showing you where the multitude of systems engineering activities fit within the overall effort. You get a top-down approach that introduces you to the philosophical aspects of this discipline, and offers you a cohesive understanding of a plethora of important terms, standards and practices that have been developed independently. Moreover, the authors present key systems engineering issues in a manner that promotes individual thinking and unique approaches to the varied projects you encounter in the field.

R. Ian Faulconbridge is a senior lecturer at the University of New South Wales, where he received his M.Eng.Sc. in electrical engineering. He received his M.B.A. in project management from the University of Southern Queensland.

Michael J. Ryan serves as senior lecturer at the University of New South Wales. He earned his M.Eng.Sc. and Ph.D. in electrical engineering at this university.

Good introductory book on Systems Engineering, covering most important subjects (Introduction to Sys. Eng., Conceptual, Preliminary and Detailed Design and Development, and a nice chapter on Engineering Management).  In some figures it presents a process for engineering a system, along with explanation and examples.

Presents information on standards (MIL-STD-499B, IEEE-1220, EIA-632) and a brief overview of SEI's Capability Maturity Model for Systems Engineering (CMM-SE).

Recommended for both students and practitioners.

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ISBN-10: 1580533787
ISBN-13: 978-1580533782

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Fundamentals of Technology Project Management

Fundamentals of Technology Project Management

Designed to provide college students, software engineers, and IT professionals with an understanding of the fundamentals of project management in the technology/IT field, this book provides a practical introduction to project management. Examples and case studies are based on technology projects, and there are sample documents that can be used as templates for all phases of the project-from the initial RFP to closing reports and different meeting agendas, status reports, cost analysis, and technical specifications. The included CD-ROM provides document templates as well as PowerPoint slides that can be modified and used for reporting progress to users and management.

Colleen Garton has worked in project management positions for successful technology and financial services companies such as LPL Financial and Intuit Inc., and has owned and operated two management and technical consulting companies. She lives in San Diego, California. Erika McCulloch is a former project manager for technology services and distribution companies such as IBM and Ingram Micro. She is currently working as a consultant and teaching industry-specific business practices and project management courses at California high schools. She lives in Oceanside, California.

ISBN-10: 1583470530
ISBN-13: 978-1583470534


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Real-Time Embedded Systems Software Project Management

Project management reaches across many disciplines including, of course, embedded systems engineering. This book provides a solid base for enriching and streamlining the design to build lifecycle of a real-time embedded system project. Rob Oshana has 25+ years of experience in the industry which he uses along with real-life case studies and industry examples to set forth a phased lifecycle approach.

As the first book to present a complete process for project management of embedded systems it contains a wealth of information including tools, guidelines, and techniques applicable from processor selection to integration to deployment. Initial issues presented by a real-time application are discussed including stimuli/repsonse, mapping, and managing of requirements. Optimization, testing, debugging, and integration are all highlighted as part of the lifecycle management process. This book is a must-have for team leads and managers and engineers of all levels trying to understand how their piece of the puzzle fits into the big picture.

*Focused set of processes, tools, guidelines, and techniques provided for software project management
*No other book covers the entire lifecycle of an embedded software product
*Filled with industry examples and real-world case studies

Rob Oshana has over 25 years of experience in the real-time embedded industry, in both embedded application development as well as embedded tools development. He is currently director of engineering for the Development Technology group at Freescale Semiconductor. Rob is also a Senior Member of IEEE and an adjunct at Southern Methodist University.

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ISBN-10: 0750686723
ISBN-13: 978-0750686723


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